Job Description
Join our dynamic healthcare team as a Flexible Evening Receptionist at Memphis Premier Medical Center. We're seeking a professional, personable individual to manage our front desk operations during evening hours (4 PM - 12 PM). This role offers unparalleled work-life balance with flexible scheduling options, perfect for students, parents, or professionals seeking non-traditional hours. You'll be the first point of contact for patients, visitors, and staff, ensuring exceptional service while maintaining a calm, welcoming environment. Enjoy competitive compensation, comprehensive training, and a supportive culture that values your contribution.
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone triage
- Handle confidential patient information with HIPAA-compliant protocols
- Coordinate with clinical staff to ensure seamless patient flow
- Maintain organized filing systems for patient records and correspondence
- Process payments and verify insurance information
- Assist with administrative tasks including data entry and document management
- Resolve patient inquiries with empathy and professionalism
Qualifications
- High school diploma or equivalent required; Associate's degree preferred
- Minimum 1 year customer service or front desk experience
- Proficiency in Microsoft Office Suite and electronic health records (EHR)
- Exceptional communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Strong organizational skills with attention to detail
- Flexibility to work evenings and weekends as needed
- Basic medical terminology knowledge a plus