Job Description
Join our dynamic healthcare team as an Evening Receptionist at Buffalo Wellness Center! We're seeking a polished professional to manage our front desk during evening hours (4 PM - 11 PM) with flexible scheduling options. This role is perfect for students, parents, or anyone seeking work-life balance without compromising on career growth. Enjoy a supportive environment where your organizational skills shine while serving our diverse patient community. Competitive compensation and comprehensive training provided.
Responsibilities
- Manage patient check-in/out procedures with efficiency and warmth
- Handle multi-line phone system and schedule appointments
- Process insurance verifications and collect payments
- Maintain accurate electronic health records (EHR)
- Coordinate with medical staff for seamless patient flow
- Assist with light administrative duties (filing, scanning)
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent required
- 1+ years receptionist or customer service experience
- Proficiency with EHR systems (e.g., Epic, Cerner)
- Exceptional communication and conflict resolution skills
- Ability to work independently during evening shifts
- Strong attention to detail and multitasking abilities
- Flexibility to cover varying shifts (4 PM - 11 PM)
- Basic knowledge of medical terminology preferred