Job Description
Join our award-winning healthcare team as a Flexible Evening Receptionist at Chandler Heights Medical Center! We're seeking a polished professional to deliver exceptional front-desexperiences during evening hours. Enjoy predictable schedules with 4-5 shifts weekly, comprehensive benefits, and a supportive environment where your work directly impacts patient satisfaction. Perfect for students or professionals seeking work-life balance!
Responsibilities
- Manage patient check-ins and check-outs with efficiency and empathy
- Answer multi-line phone systems and route calls appropriately
- Schedule appointments using Epic EMR system
- Collect and verify insurance information
- Maintain clean, organized reception area
- Coordinate with medical staff on patient flow
- Process payments and manage billing inquiries
Qualifications
- 1+ years front desk or customer service experience
- Proficiency with appointment scheduling software
- Exceptional communication and conflict resolution skills
- Ability to work independently during evening shifts (4 PM - 10 PM)
- Basic medical terminology knowledge preferred
- High school diploma or equivalent required
- Flexibility to cover occasional weekend shifts