Job Description
Are you a detail-oriented professional seeking a rewarding role in a dynamic environment? Tucson Medical Center is looking for a dedicated Evening Receptionist to join our team in Tucson, AZ. If you thrive in a fast-paced setting and love providing exceptional customer service, we want to meet you.
As the face of our organization during the evening hours, you will play a crucial role in ensuring our patients and visitors feel welcomed, valued, and safe. We offer a competitive salary, comprehensive benefits, and a supportive work culture focused on community health.
Responsibilities
- Greet and welcome patients and visitors warmly upon arrival, ensuring a positive first impression.
- Manage the main switchboard and handle incoming calls with professionalism and efficiency.
- Assist with check-in procedures, verifying identification and collecting payments accurately.
- Answer inquiries regarding hospital services, directions, and local amenities.
- Monitor the reception area to ensure it remains clean, organized, and welcoming.
- Process mail, packages, and deliveries for staff and departments.
- Collaborate with the administrative team to resolve any guest concerns or special requests promptly.
Qualifications
- High school diploma or equivalent required.
- Previous experience as a receptionist or in a healthcare/hospitality setting is preferred.
- Excellent verbal and written communication skills.
- Proficiency with MS Office Suite and hospital management software (e.g., Epic, Cerner).
- Strong problem-solving abilities and a professional demeanor under pressure.
- Ability to work evenings, weekends, and holidays as required.