Job Description
Join our dynamic team at CitySolutions Group, where flexibility meets opportunity! We're urgently seeking motivated Evening Part-Time Customer Specialists to support our growing client base in New Orleans. This role offers the perfect work-life balance with evening shifts (4 PM - 10 PM), allowing you to pursue your daytime commitments while building a rewarding career. Enjoy competitive pay, comprehensive training, and a supportive environment designed for growth.
Why You'll Love Working With Us:
- Flexible evening schedules with rotating weekends
- Competitive hourly pay + performance incentives
- Free on-site parking and transit stipend
- Career advancement pathways to full-time roles
- Modern downtown workspace with wellness amenities
Responsibilities
- Deliver exceptional customer service via phone, email, and in-person interactions
- Process transactions and resolve inquiries efficiently using our CRM system
- Collaborate with team members to ensure seamless service delivery
- Maintain accurate client records and documentation
- Contribute to continuous improvement initiatives
- Adhere to all company policies and security protocols
- Support cross-functional projects during peak hours
Qualifications
- High school diploma or equivalent (college preferred)
- 1+ years customer service or retail experience
- Excellent verbal/written communication skills
- Strong problem-solving abilities and attention to detail
- Proficiency with Microsoft Office Suite
- Ability to work independently in a fast-paced environment
- Availability for evening shifts (4 PM - 10 PM) and some weekends
- Positive attitude with service-oriented mindset