Job Description
Join our dynamic team as a Flexible Evening Part-Time Customer Specialist in Portland, OR! Perfect for students, career changers, or anyone seeking work-life balance, this role offers no-experience-required training and a fully adjustable evening schedule. Help clients resolve inquiries, process transactions, and deliver exceptional experiences while growing your professional skills in a supportive environment.
Responsibilities
- Respond to customer inquiries via phone, email, and chat during evening shifts
- Process transactions and maintain accurate documentation
- Collaborate with team members to resolve complex issues
- Utilize CRM systems to track interactions and update records
- Contribute to continuous improvement of customer service processes
- Complete all required training modules within specified timelines
Qualifications
- No prior experience required – we provide comprehensive training
- High school diploma or equivalent (currently enrolled students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency with ability to learn new software
- Reliable transportation to our Portland office
- Availability for 3-5 evening shifts per week (4-8 hour shifts)
- Positive attitude and commitment to customer satisfaction