Job Description
Join our dynamic team at Dynamic Solutions Group as a Part-Time Customer Service Specialist! We're urgently seeking energetic individuals to deliver exceptional support to our growing client base in Houston. This flexible role offers competitive pay and the opportunity to make an immediate impact while gaining valuable experience in a fast-paced environment. Immediate start available!
Responsibilities
- Respond to customer inquiries via phone, email, and chat with professionalism and empathy
- Resolve service issues efficiently while maintaining high satisfaction metrics
- Process transactions and update client information in CRM systems
- Collaborate with team members to address complex customer needs
- Document interactions accurately in our customer database
- Contribute to continuous improvement of service protocols
Qualifications
- High school diploma or equivalent (college degree preferred)
- 1+ years customer service experience in a B2C environment
- Proficiency with Microsoft Office Suite and CRM software
- Exceptional communication and problem-solving abilities
- Ability to work flexible hours including weekends
- Strong attention to detail and organizational skills
- Valid Texas ID and reliable transportation