Job Description
Join our dynamic team immediately! We're urgently hiring part-time Customer Service Representatives to support our growing client base in Fresno. This is your chance to make an impact while enjoying flexible hours and competitive pay. No experience required – full training provided!
Responsibilities
- Handle inbound customer inquiries via phone, email, and chat
- Resolve service issues with empathy and efficiency
- Document interactions in CRM system accurately
- Collaborate with team members to ensure seamless service
- Meet daily performance metrics for response time
- Contribute to process improvement initiatives
Qualifications
- High school diploma or equivalent
- Strong communication skills in English
- Basic computer proficiency
- Ability to work flexible shifts (evenings/weekends)
- Customer-focused mindset
- Reliable transportation to downtown Fresno