Job Description
We're seeking a dynamic Part-Time Customer Service Specialist to join our Austin team immediately. This urgent hiring opportunity offers flexible hours and competitive compensation. As the first point of contact, you'll deliver exceptional experiences while supporting our retail operations. Perfect for students or professionals seeking work-life balance!
Responsibilities
- Handle customer inquiries via phone, email, and in-person
- Process transactions using POS systems with 99% accuracy
- Resolve customer complaints and escalate complex issues
- Assist with inventory management and stock replenishment
- Collaborate with team members to maintain store standards
- Train on new products and procedures weekly
- Contribute to a positive team environment
Qualifications
- High school diploma or equivalent required
- 1+ years customer service experience preferred
- Proficiency with POS systems (e.g., Square, Shopify)
- Exceptional communication and problem-solving skills
- Ability to work weekends and holidays
- Basic math and cash handling abilities
- Positive attitude and reliability