Job Description
Join FlexiStaff Solutions and transform your evenings into rewarding work! We're seeking dynamic Evening Part-Time Customer Service Specialists to join our vibrant Jacksonville team. Enjoy unmatched schedule flexibility with shifts typically 4-9 PM Monday-Friday, perfect for students, parents, or anyone seeking work-life balance. Our modern downtown office offers a collaborative environment where your voice matters. Competitive hourly pay, comprehensive training, and advancement opportunities await. Apply today and start your flexible career journey!
Responsibilities
- Deliver exceptional customer support via phone, email, and chat during evening hours
- Resolve inquiries efficiently while maintaining high satisfaction metrics
- Process transactions and update customer information accurately
- Collaborate with daytime teams for seamless service continuity
- Identify upsell opportunities and contribute to revenue goals
- Maintain detailed documentation of customer interactions
- Adhere to all company protocols and data security standards
Qualifications
- High school diploma or equivalent (college students encouraged)
- 6+ months customer service experience preferred
- Exceptional verbal/written communication skills
- Proficiency with CRM software and Microsoft Office Suite
- Strong problem-solving abilities and emotional intelligence
- Reliable transportation to downtown Jacksonville location
- Flexibility to adapt to changing priorities
- Positive attitude and team player mentality