Job Description
Join FlexForce Staffing and transform your evenings and weekends into rewarding work! We're seeking energetic Evening/Weekend Customer Service Specialists for immediate openings across San Francisco. Enjoy the flexibility of part-time shifts with the unique benefit of daily pay – no more waiting for weekly checks! Perfect for students, artists, or anyone seeking supplemental income. Build your schedule around your life while gaining valuable experience in a dynamic environment.
Responsibilities
- Deliver exceptional customer support via phone, email, and chat during evening/weekend shifts
- Resolve inquiries efficiently with empathy and professionalism
- Update and maintain accurate customer records in CRM systems
- Collaborate with day team to ensure seamless service transitions
- Meet daily performance metrics for response time and resolution rate
- Contribute to continuous improvement of customer experience
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 1+ years customer service or hospitality experience preferred
- Exceptional communication and problem-solving skills
- Reliable transportation for evening/weekend availability
- Proficiency with basic tech tools (email, chat platforms)
- Positive attitude and ability to thrive in fast-paced settings
- Must pass background check and drug screening