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Customer Service 🏢 Part Time ⭐️ Verified

Evening & Weekend Customer Service Representative

Apex Solutions Group
Chicago
Estimated Salary
USD 18.000 – USD 22.000
Live Update
11 Agustus 2026
Deadline
11 Agu 2027

Job Description

Are you looking for evening part time jobs in Illinois or a reliable night shift opportunity? Apex Solutions Group is currently hiring dedicated Customer Service Representatives to join our expanding team in Chicago. We pride ourselves on a culture of flexibility and support, making us a top choice for those seeking work-life balance through our evening and weekend shifts.

In this role, you will be the voice of our brand, assisting clients with their inquiries and ensuring a seamless experience. If you thrive in a fast-paced environment and value a schedule that respects your personal time, we want to hear from you.

Responsibilities

  • Manage a high volume of inbound and outbound customer calls with a focus on first-contact resolution.
  • Resolve complex customer issues and escalate them appropriately while maintaining a professional demeanor.
  • Process customer orders, returns, and account updates accurately and efficiently.
  • Document customer interactions and feedback in the company CRM system.
  • Collaborate with the operations team to improve service delivery and resolve recurring issues.
  • Adhere to all company policies, scripts, and compliance standards during shifts.

Qualifications

  • High school diploma or equivalent required.
  • Previous experience in customer service, call centers, or retail is a plus.
  • Strong verbal communication skills and the ability to listen actively.
  • Availability to work evening shifts (e.g., 4:00 PM – 12:00 AM) and weekend rotations.
  • Basic computer proficiency and data entry skills.
  • Ability to work independently and as part of a diverse team.

Required Skills

Customer Service Communication Problem Solving Call Center Shift Work Time Management

Ready to Take This Challenge?

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