Job Description
Are you a student looking for evening part-time jobs or a professional seeking a flexible weekend shift? Apex Support Solutions is hiring Customer Service Representatives to join our dynamic team in Georgia. We pride ourselves on being an employer that values students and offers a supportive work environment.
As a key member of our team, you will assist clients across the region, including those in Tampa, FL, and throughout Georgia. We offer competitive pay, training, and a culture that respects your schedule.
Why Apply?
- Student Friendly: Flexible schedules that accommodate your class times.
- Evening & Weekend Shifts: Choose the hours that work best for you.
- No Experience Required: We provide comprehensive on-the-job training.
Responsibilities
- Respond to customer inquiries via phone, email, and chat with a professional and friendly demeanor.
- Resolve customer issues and complaints efficiently while maintaining high customer satisfaction scores.
- Process orders, returns, and refunds accurately using our CRM software.
- Collaborate with team leads to improve service processes and workflow efficiency.
- Maintain a clean and organized workspace, adhering to all company safety and operational policies.
- Document customer interactions and feedback in the company database.
Qualifications
- High school diploma or equivalent required.
- Must be available to work evenings and weekends as required.
- Strong verbal and written communication skills.
- Basic computer proficiency and typing skills.
- Ability to multitask and stay calm under pressure.
- Reliable transportation (optional but recommended).