Job Description
We are urgently hiring for Evening Part-Time positions in Cleveland, OH. If you are looking for a flexible schedule that fits around your day, this is your opportunity to join a dynamic team.
As an Evening Support Specialist, you will be the face of our brand after hours, ensuring our clients receive top-tier assistance.
Responsibilities
- Manage and resolve incoming customer inquiries via phone and email.
- Assist clients with product troubleshooting and technical support.
- Document all interactions and issues in our CRM system.
- Collaborate with the day shift team to ensure seamless operations.
- Maintain a high level of professionalism and customer satisfaction.
Qualifications
- High School Diploma or GED equivalent.
- Available to work evening shifts (e.g., 4:00 PM - 12:00 AM).
- Strong verbal and written communication skills.
- Basic computer literacy and ability to learn internal software.
- Ability to work independently in a remote or office setting.