Job Description
We are seeking a dedicated and friendly Customer Service Representative to join our growing team in Nashville, TN. If you are looking for a stable part-time role with flexible evening hours that fits your lifestyle, this is the perfect opportunity for you. Work in a dynamic environment where your contributions matter and enjoy competitive pay.
Why Join Us?
- Competitive hourly wage ($18 - $22/hr).
- Flexible evening shift schedules.
- Opportunities for growth within the company.
Responsibilities
- Assist customers via phone, email, and chat during evening shifts.
- Resolve customer inquiries, issues, and complaints efficiently and professionally.
- Process orders, returns, and exchanges accurately.
- Collaborate with the day shift team to ensure seamless service continuity.
- Maintain accurate records of customer interactions and transactions.
- Stay updated on product knowledge to provide informed assistance.
Qualifications
- High school diploma or equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Must be available to work evenings (e.g., 4:00 PM - 10:00 PM) and weekends.
- Strong computer skills and proficiency with Microsoft Office Suite.
- Excellent verbal and written communication skills.
- Ability to multitask and work in a fast-paced environment.