Job Description
Join our dynamic healthcare team as an Evening Receptionist with flexible scheduling options! Memphis Healthcare Solutions is seeking a polished professional to manage our front desk operations during evening hours (3 PM - 11 PM). This role offers the perfect work-life balance with adaptable shifts while maintaining our commitment to exceptional patient experiences. Enjoy competitive compensation, comprehensive benefits package, and a supportive environment where your contributions directly impact patient satisfaction.
We provide on-the-job training, career advancement opportunities, and a state-of-the-art facility in Memphis' vibrant medical district. If you're a people-oriented individual seeking flexibility without sacrificing professional growth, we encourage you to apply today!
Responsibilities
- Manage front desk operations including patient check-in/out, appointment scheduling, and phone triage
- Maintain accurate patient records and confidential information using our EMR system
- Coordinate with clinical staff to ensure seamless patient flow and communication
- Process payments, verify insurance details, and manage billing inquiries
- Prepare daily reports and maintain office supply inventory
- Uphold strict HIPAA compliance and privacy protocols
- Assist with light administrative duties as needed
Qualifications
- High school diploma or equivalent; college degree preferred
- Minimum 1 year customer service or administrative experience
- Proficiency in Microsoft Office Suite and EMR systems
- Exceptional communication and interpersonal skills
- Strong attention to detail and organizational abilities
- Ability to multitask in a fast-paced environment
- Evening/weekend availability flexibility required
- Basic medical terminology knowledge a plus