Job Description
Join our award-winning team as an Evening Receptionist at our luxury boutique hotel in the heart of Austin! This role is perfect for polished professionals seeking a flexible evening schedule while delivering exceptional guest experiences. You'll be the first point of contact for our discerning clientele, managing check-ins, concierge services, and ensuring seamless operations during peak evening hours. Enjoy competitive pay, complimentary parking, and opportunities for career advancement in one of Texas' most vibrant cities.
Responsibilities
- Manage guest check-ins/checkouts with precision and warmth
- Handle reservation inquiries and modify bookings in PMS system
- Coordinate with housekeeping and security teams for operational excellence
- Process payments and maintain accurate financial records
- Provide local recommendations and arrange transportation/dining reservations
- Monitor security systems and respond to emergency protocols
- Prepare nightly reports and manage key inventory
Qualifications
- Minimum 1 year front desk or hospitality experience
- Proficiency with Opera/Micros PMS systems
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments
- Valid Texas driver's license with clean record
- Available to work evenings, weekends, and holidays
- Basic knowledge of Austin's attractions and nightlife
- High school diploma or equivalent required