Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're seeking a polished professional to manage front desk operations during evening hours in our Chandler location. Enjoy the unique benefit of weekly pay while delivering exceptional guest experiences in a luxury hospitality environment. This role offers immediate start and flexible scheduling perfect for students or those seeking supplemental income.
As the first point of contact, you'll embody our brand's commitment to excellence while handling check-ins, managing communications, and ensuring seamless operations. Our supportive team culture and modern facilities make this an ideal opportunity for career growth in the hospitality sector.
Responsibilities
- Manage guest check-ins/checkouts and handle reservation inquiries with professionalism
- Operate switchboard and communication systems to route calls/messages effectively
- Process payments and maintain accurate financial transaction records
- Coordinate with housekeeping and security teams for operational efficiency
- Prepare daily reports and maintain organized front desk documentation
- Respond to emergency situations following established protocols
- Uphold cleanliness and security standards in public areas
Qualifications
- Minimum 1 year front desk or customer service experience required
- Proficient with hotel management software (Opera, RoomLogic) preferred
- Exceptional communication and conflict resolution skills
- Ability to multitask in fast-paced environments with poise
- Flexibility to work evenings (3 PM - 11 PM), weekends, and holidays
- High school diploma or equivalent; hospitality certification a plus
- Strong attention to detail and problem-solving abilities
- Valid Arizona driver's license may be required for errands