Job Description
Join our award-winning team at Sunset Hospitality Group as an Evening Receptionist! We're seeking a polished professional to create exceptional first impressions during our peak evening hours. This role is perfect for detail-oriented individuals who thrive in dynamic environments and enjoy providing seamless guest experiences. Enjoy competitive pay, flexible scheduling, and a supportive workplace culture in El Paso's vibrant hospitality scene.
Responsibilities
- Manage front desk operations during evening shifts (3 PM - 11 PM)
- Handle guest check-ins/check-outs with precision and warmth
- Operate reservation systems and manage room availability
- Address guest inquiries and resolve service issues promptly
- Coordinate with housekeeping and security teams
- Maintain accurate records and generate daily reports
- Process payments and manage cash handling procedures
Qualifications
- Minimum 1 year front desk or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with PMS systems (Opera/Micros preferred)
- Ability to multitask in fast-paced environments
- Strong problem-solving and conflict resolution abilities
- Professional appearance and courteous demeanor
- Flexible availability including weekends and holidays
- Texas hospitality certification a plus