Job Description
Join our award-winning team at Honolulu Premier Hospitality as an Evening Receptionist and receive an exclusive $2,500 sign-on bonus! We're seeking a polished professional to be the first point of contact for our high-end guests during evening hours. This role combines exceptional customer service with operational excellence in a vibrant Waikiki setting. Enjoy competitive compensation, comprehensive benefits, and a supportive work culture that values your growth.
What We Offer:
- $2,500 sign-on bonus (paid after 90 days)
- Health, dental, and vision insurance
- Paid time off and holidays
- 401(k) with employer match
- Employee discounts on hotel services
Responsibilities
- Manage guest check-ins/check-outs with efficiency and professionalism
- Handle phone calls, emails, and in-person inquiries
- Process payments and manage reservation systems
- Coordinate with housekeeping and security teams
- Resolve guest concerns promptly and diplomatically
- Maintain immaculate front desk area and lobby
- Assist with event coordination and special requests
Qualifications
- Minimum 1 year hospitality or customer service experience
- Exceptional communication and interpersonal skills
- Proficiency with reservation software (Opera, etc.)
- Ability to multitask in fast-paced environments
- Basic knowledge of Honolulu attractions and services
- Flexibility to work evenings, weekends, and holidays
- Valid Hawaii driver's license preferred
- High school diploma or equivalent required