Job Description
Join our dynamic team as an Evening Receptionist at Premier Hospitality Group! We're seeking a polished professional to manage our front desk operations during evening hours, delivering exceptional guest experiences while maintaining a seamless workflow. This flexible evening position offers immediate start opportunities for candidates with exceptional communication skills and a commitment to excellence. Enjoy competitive compensation, a vibrant work environment, and the chance to be the first point of contact for our distinguished clientele.
Responsibilities
- Manage front desk operations during evening shifts (4 PM - 12 AM)
- Handle guest check-ins/check-outs with efficiency and warmth
- Answer and direct incoming calls/messages professionally
- Coordinate with housekeeping and security teams
- Maintain accurate guest records and reservation systems
- Resolve guest inquiries and concerns promptly
- Perform basic administrative tasks (mail sorting, filing)
- Ensure lobby and common areas are impeccably maintained
Qualifications
- Minimum 1 year receptionist or customer service experience
- Exceptional verbal communication skills
- Proficiency with reservation systems (e.g., Opera, Fidelio)
- Strong problem-solving abilities under pressure
- Professional appearance and demeanor
- Ability to multitask in a fast-paced environment
- Flexibility to work evenings, weekends, and holidays
- High school diploma or equivalent required