Job Description
Join our dynamic team at Premier Business Solutions as an Evening Receptionist and be the first point of contact for our valued clients during critical evening hours. We're seeking a polished professional to maintain our premium office atmosphere while handling high-traffic reception duties. This role offers competitive compensation, growth opportunities, and a supportive work environment in Toledo's thriving business district.
Responsibilities
- Manage front desk operations during evening hours (4 PM - 11 PM), greeting visitors with exceptional professionalism
- Answer and route 50+ calls daily, utilizing advanced phone systems and CRM software
- Coordinate complex meeting schedules across multiple departments using Microsoft Outlook
- Process incoming/outgoing mail and packages with meticulous attention to detail
- Perform light administrative tasks including data entry, filing, and document management
- Oversee security protocols and access control for after-hours building entry
- Assist with event setup and catering coordination for evening functions
Qualifications
- Minimum 2 years professional receptionist or customer service experience
- Expert proficiency in Microsoft Office Suite and scheduling software
- Exceptional verbal/written communication skills and multi-tasking ability
- Professional appearance with strong interpersonal etiquette
- Flexibility to work evenings, weekends, and occasional overtime
- High school diploma required; Associate's degree preferred
- Experience with phone systems like Avaya or Cisco UC
- Basic knowledge of office equipment (copiers, scanners, etc.)