Job Description
Are you looking for a rewarding opportunity that fits perfectly around your class schedule? Albuquerque Digital Solutions is urgently hiring dedicated Evening Part-Time Technicians to join our growing team in Albuquerque, New Mexico.
We pride ourselves on a modern, collaborative work environment that values innovation, technical excellence, and customer satisfaction. Whether you are a student looking to gain hands-on experience or a professional seeking a flexible second shift, this role is designed for you.
Why Join Our Team?
- Flexible Scheduling: Evening shifts allow you to balance work and life effectively.
- Student Friendly: We welcome students with open arms and offer growth opportunities.
- Competitive Pay: Earn between $15.00 and $22.00 per hour based on experience.
- Growth Potential: Opportunities for advancement within the tech sector.
Don't miss this chance to kickstart your career in a dynamic city. Apply today!
Responsibilities
- Provide exceptional technical support and troubleshooting assistance to evening clients via phone and email.
- Assist in the setup, configuration, and maintenance of computer hardware and software systems.
- Monitor and respond to incoming technical support tickets with a focus on speed and accuracy.
- Collaborate with the daytime team to ensure seamless service delivery across all time zones.
- Maintain accurate and detailed records of all support interactions and system changes.
- Conduct basic training sessions for new team members or clients on software usage.
Qualifications
- High school diploma or equivalent required; Associate degree in Computer Science or IT preferred.
- Basic understanding of computer hardware, operating systems (Windows/Mac), and network connectivity.
- Strong communication skills, both verbal and written, with a customer-centric attitude.
- Ability to work independently and troubleshoot problems effectively without direct supervision.
- Reliable internet connection and a quiet workspace are required.
- Previous customer service experience is a plus but not mandatory.