Job Description
Are you looking to earn extra cash while building a career in the tech industry? We are seeking a motivated Part-Time Evening Technical Support Associate to join our dynamic team in Memphis, TN.
As an entry-level role, we provide comprehensive training to help you succeed. If you have a knack for problem-solving and a desire to work flexible evening hours, we want to hear from you.
Responsibilities
- Provide exceptional technical support to customers via phone and email during evening shifts.
- Perform accurate data entry and maintain up-to-date customer records in our database.
- Diagnose and troubleshoot basic hardware and software issues for remote clients.
- Document customer interactions and solutions in the knowledge base.
- Collaborate with the daytime team to ensure seamless service continuity.
Qualifications
- High school diploma or GED required; Associate degree preferred.
- Basic computer literacy and typing speed of 40+ WPM.
- Strong written and verbal communication skills.
- Reliable home internet connection and a quiet workspace.
- Ability to work evenings (e.g., 4:00 PM - 10:00 PM).