Job Description
Join our vibrant team as an Evening Part-Time Entry-Level Customer Specialist in the heart of San Antonio! We're seeking enthusiastic individuals to deliver exceptional service during our evening hours (4 PM - 10 PM). This role is perfect for students, career-changers, or anyone seeking flexible work-life balance. Enjoy a supportive environment with comprehensive training and growth opportunities. Located downtown near the iconic Riverwalk, our office offers easy access via VIA Metropolitan Transit.
Responsibilities
- Deliver outstanding customer support via phone, email, and in-person interactions
- Process transactions accurately using our CRM system
- Assist clients with account inquiries and service requests
- Collaborate with cross-functional teams to resolve complex issues
- Maintain detailed documentation of customer interactions
- Contribute to continuous improvement of service protocols
- Support evening community outreach initiatives
Qualifications
- High school diploma or equivalent required
- 0-2 years customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with basic computer applications
- Ability to work flexible evenings and weekends
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown San Antonio location
- Bilingual (English/Spanish) candidates strongly encouraged