Job Description
Are you seeking a rewarding opportunity to earn extra cash with a flexible schedule? Apex Solutions Inc. is currently urgently hiring for Evening Part-Time Customer Support Associates in Atlanta, Georgia.
Join our dynamic team where you will play a crucial role in delivering exceptional service to our clients. We value dedication and are looking for individuals who thrive in a fast-paced environment. This is a fantastic chance to gain valuable experience in customer service or administrative support while maintaining a healthy work-life balance.
Why Apply?
- Flexible evening shifts (4:00 PM - 12:00 AM)
- Competitive hourly wage ($18 - $22)
- Opportunity for full-time conversion
- Supportive and inclusive company culture
Don't miss out on this urgent hiring opportunity. Apply today to secure your position!
Responsibilities
- Assist customers with inquiries via phone, email, and live chat during evening hours.
- Process orders, returns, and exchanges accurately and efficiently.
- Maintain detailed and up-to-date records in the CRM database.
- Collaborate with the day-shift team to ensure seamless operations.
- Resolve customer complaints and issues with a focus on retention.
- Perform data entry tasks and generate daily reports.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service or administrative experience is preferred but not mandatory.
- Reliable high-speed internet connection (required for remote/hybrid options).
- Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Ability to work independently and meet tight deadlines.
- Strong verbal and written communication skills.