Job Description
Join FlexiStaff Solutions and transform your evenings into rewarding opportunities! We're seeking enthusiastic Evening Part-Time Customer Service Specialists to deliver exceptional support while enjoying unmatched flexibility. With daily pay, you'll receive your earnings instantly after each shift, eliminating financial stress. Our Atlanta-based team thrives on innovation and work-life balance, making us the perfect fit for students, parents, and anyone seeking supplemental income without commitment. Benefit from modern training, supportive management, and a vibrant workplace culture that values your growth.
Responsibilities
- Handle inbound/outbound customer inquiries via phone, email, and chat with professionalism
- Resolve product/service issues using CRM tools and company protocols
- Process transactions and update customer records accurately
- Collaborate with team members to ensure seamless service delivery
- Maintain performance metrics including call quality and resolution times
- Participate in ongoing training to enhance product knowledge
- Adhere to security protocols for sensitive customer information
Qualifications
- High school diploma or equivalent; college students encouraged to apply
- 6+ months customer service experience preferred
- Strong communication and problem-solving abilities
- Basic proficiency with Windows OS and web applications
- Reliable transportation to Atlanta location
- Ability to work evenings (4 PM - 10 PM) with flexible scheduling
- Positive attitude and commitment to exceptional service
- Pass background check and drug screening