Job Description
Join our vibrant team at Fort Worth Community Center as an Evening Part-Time Customer Service Specialist! We're seeking friendly, reliable individuals to deliver exceptional service during our evening operations (4 PM - 9 PM). This role is perfect for students, parents, or anyone seeking flexible evening hours in a supportive community environment. Enjoy competitive pay, free parking, and opportunities for advancement while making a meaningful impact on local residents.
Responsibilities
- Provide warm, efficient customer support via phone, email, and in-person interactions
- Manage event registrations and facility bookings using our CRM system
- Process payments accurately and maintain financial transaction records
- Assist with evening program setup and participant coordination
- Resolve customer inquiries with empathy and problem-solving skills
- Collaborate with day staff to ensure seamless service continuity
- Maintain a clean, welcoming facility environment during evening hours
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Proficiency with basic office software (Microsoft Suite)
- Ability to multitask in a fast-paced environment
- Flexible availability Monday-Sunday evenings
- Positive attitude and commitment to community service
- Reliable transportation to downtown Fort Worth location