Job Description
Join our vibrant team at Omaha Community Center and make a meaningful impact during flexible evening hours! We're seeking enthusiastic individuals to deliver exceptional service to our diverse community members. This role offers a perfect work-life balance with competitive pay and a supportive environment. If you thrive in dynamic settings and enjoy helping others, this is your chance to grow with us while contributing to Omaha's cultural heartbeat.
Responsibilities
- Provide exceptional in-person and phone customer service to community members and visitors
- Manage event registrations, facility bookings, and program inquiries
- Process payments, manage cash handling, and maintain accurate transaction records
- Assist with event setup, breakdown, and on-site coordination during evening programs
- Support facility operations including equipment checks and safety compliance
- Collaborate with team members to ensure seamless evening service delivery
- Handle customer concerns with empathy and resolve issues efficiently
Qualifications
- High school diploma or equivalent; customer service experience preferred
- Strong communication and interpersonal skills with diverse populations
- Availability for flexible evening shifts (4-6 hours, 3-4 days per week)
- Basic computer proficiency and familiarity with POS systems
- Ability to multitask in fast-paced environments while maintaining composure
- Valid Nebraska driver's license (if occasional errands required)
- Positive attitude and commitment to community service values