Job Description
Are you looking for a rewarding evening part-time job in Memphis, TN, that offers professional growth and competitive compensation? Memphis Support Hub is seeking a dedicated and personable Customer Service Associate to join our elite team.
We pride ourselves on delivering premium service to our community. As an evening shift associate, you will be the welcoming face of our brand, handling inquiries and ensuring our clients have a seamless experience during the late hours. We offer a supportive culture, flexible scheduling, and the opportunity to advance your career.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person during evening hours.
- Manage customer inquiries, process returns, and resolve issues efficiently and professionally.
- Maintain a clean, organized, and welcoming store environment.
- Collaborate with the morning team to ensure seamless workflow transitions.
- Upsell products and services to meet daily sales targets.
- Document customer feedback and report recurring issues to management.
Qualifications
- High school diploma or equivalent required.
- Previous experience in customer service or retail is highly preferred.
- Must be available to work evenings, including weekends.
- Strong interpersonal and communication skills with a focus on empathy.
- Proficiency with basic computer applications and POS systems.
- Reliable transportation is required for evening commutes.