Job Description
Join our dynamic team at Phoenix Retail Solutions as an Evening Part-Time Customer Service Specialist! We're seeking motivated individuals to deliver exceptional customer experiences during our evening hours (4 PM - 10 PM). Perfect for students or anyone seeking flexible evening work with competitive pay and a supportive environment. Enjoy a modern workplace culture that values growth and work-life balance. Training provided – no prior experience necessary! Apply today and start your rewarding part-time career journey.
Responsibilities
- Provide exceptional customer support via phone, email, and in-person interactions
- Process transactions accurately using our POS system and CRM software
- Resolve customer inquiries and complaints with professionalism and empathy
- Assist with inventory management and store operations during evening shifts
- Maintain clean, organized, and visually appealing store environments
- Collaborate with team members to ensure seamless evening operations
- Document customer feedback and operational insights for improvement
Qualifications
- High school diploma or equivalent (students welcome to apply)
- Availability to work evenings (4 PM - 10 PM) with weekend flexibility
- Strong communication and interpersonal skills
- Basic computer proficiency and willingness to learn new systems
- Positive attitude and customer-focused mindset
- Ability to stand for extended periods and lift up to 25 lbs
- Reliable transportation to our Phoenix location