Job Description
Join our dynamic healthcare team as an Evening Part-Time Customer Service Specialist. We're seeking compassionate individuals to support our patients during evening hours while delivering exceptional service. This flexible role offers competitive pay in a supportive environment with opportunities for growth. If you thrive in fast-paced settings and want to make a difference in people's lives, apply today!
Responsibilities
- Handle patient inquiries via phone and email during evening shifts
- Verify insurance eligibility and schedule appointments
- Maintain accurate patient records in our electronic health system
- Coordinate with medical staff to ensure seamless patient care
- Process billing inquiries and payment assistance requests
- Uphold HIPAA compliance and confidentiality standards
Qualifications
- High school diploma or equivalent required
- 1+ years customer service or healthcare experience preferred
- Strong communication and problem-solving skills
- Proficiency with electronic health records systems
- Ability to work independently during evening hours
- Basic medical terminology knowledge
- Valid Washington state driver's license