Job Description
Earn extra cash with flexible evening part-time jobs in Nashville! Join our dynamic team as an entry-level Customer Service Specialist and gain valuable experience while supporting our growing client base. Perfect for students, career changers, or anyone seeking supplemental income with weekday evening hours. Enjoy a supportive environment with comprehensive training and growth opportunities.
Responsibilities
- Handle inbound customer inquiries via phone and digital channels with professionalism and empathy
- Resolve billing, account, and product-related issues efficiently
- Document all interactions accurately in CRM systems
- Collaborate with team members to ensure seamless service delivery
- Meet daily performance metrics and quality standards
- Participate in ongoing product knowledge training
Qualifications
- High school diploma or equivalent required
- Basic computer proficiency and typing skills (30+ WPM)
- Strong communication and active listening abilities
- Ability to work independently and as part of a team
- Reliable transportation to our downtown Nashville location
- Flexible availability Monday-Friday evenings (5 PM - 10 PM)
- No prior experience necessary - full training provided