Job Description
We are currently urgently hiring motivated individuals for our evening part-time team in Atlanta, GA. If you are looking for a flexible schedule that fits around your lifestyle, this is the perfect opportunity for you.
Join a dynamic team where you will be the face of our brand, providing exceptional support to our valued clients. We offer a competitive hourly rate and a supportive work environment.
Why Apply?
- Flexible Schedule: Choose shifts that work for you.
- Competitive Pay: Earn $17-$21/hour.
- Professional Growth: Clear paths for advancement within the company.
- Remote Option: Work from the comfort of your home or our office.
Responsibilities
- Respond to customer inquiries via phone, email, and live chat during evening hours.
- Resolve customer issues and complaints in a timely and professional manner.
- Accurately document customer interactions and update account information.
- Collaborate with the morning team to ensure seamless service continuity.
- Process orders, returns, and exchanges as needed.
- Identify opportunities to upsell products and services.
Qualifications
- High school diploma or GED equivalent required.
- Previous customer service experience is a plus but not mandatory.
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Basic computer proficiency (Microsoft Office Suite).
- Must be available to work evenings (e.g., 4:00 PM - 12:00 AM).