Job Description
We are looking for motivated and energetic individuals to join our growing team in Charlotte, NC. This is an excellent opportunity for students or anyone seeking a flexible evening schedule. We value dedication and a positive attitude over previous experience.
As an Evening Associate, you will be the face of our company, ensuring our customers receive the assistance they need. We provide comprehensive training, so no prior background is necessary.
Responsibilities
- Handle incoming customer inquiries via phone and email with a friendly and professional tone.
- Assist with data entry, document processing, and general administrative support.
- Maintain accurate records of all customer interactions and transactions.
- Collaborate with the day team to ensure seamless service transitions.
- Adhere to all company policies and quality standards.
Qualifications
- High school diploma or GED is preferred.
- Must be available to work evening shifts (e.g., 4:00 PM to 10:00 PM).
- Strong written and verbal communication skills.
- Basic computer proficiency (Microsoft Office, web browsers).
- Reliable internet connection required for remote options.