Job Description
Join our vibrant team at Detroit Community Services as an Evening Part-Time Customer Service Associate! This entry-level role offers flexible evening hours (4:00 PM - 8:00 PM) perfect for students, parents, or anyone seeking work-life balance. You'll be the friendly face assisting community members with inquiries, processing transactions, and ensuring exceptional service. No experience required – we provide comprehensive training! Enjoy a supportive environment, competitive pay, and the opportunity to grow your career while making a positive impact in Detroit.
Responsibilities
- Greet and assist customers with product/service inquiries and transactions
- Process payments and maintain accurate transaction records
- Operate POS systems and basic office software efficiently
- Resolve customer concerns with empathy and professionalism
- Collaborate with team members to maintain organized service areas
- Adhere to all safety protocols and company policies
- Support inventory management and store cleanliness
Qualifications
- High school diploma or equivalent (current students welcome)
- Strong communication and interpersonal skills
- Basic computer proficiency (POS systems, email)
- Reliable transportation and punctuality
- Positive attitude with customer service mindset
- Ability to stand for extended periods
- No prior experience required – training provided
- Must be available 3-4 evenings per week