Job Description
Are you looking for a rewarding evening part-time job in Oklahoma City that offers flexibility and growth? Apex Solutions LLC is currently seeking motivated individuals to join our dynamic customer support team. We pride ourselves on providing top-tier service, and we are looking for friendly, professional team members to help us maintain our high standards.
As an Evening Support Associate, you will play a crucial role in ensuring our clients receive timely and effective solutions. We offer a comprehensive training program, competitive pay, and a supportive work environment designed to help you succeed.
Responsibilities
- Handle a high volume of incoming customer inquiries via phone, email, and live chat during evening hours.
- Resolve customer issues and complaints with patience and professionalism.
- Log and track all interactions in our CRM system accurately and efficiently.
- Collaborate with the morning support team to ensure seamless continuity of customer care.
- Identify opportunities to upsell products and services to meet sales targets.
- Assist in maintaining a clean and organized workspace.
Qualifications
- High School Diploma or GED equivalent.
- Basic computer proficiency and typing skills (35+ WPM).
- Strong verbal and written communication skills.
- Ability to work independently and manage time effectively.
- Reliable transportation (optional but preferred for commuting).
- Previous customer service experience is a plus but not required.