Job Description
Join Austin's premier hospitality team as an Evening Operations Specialist! We're seeking dynamic professionals to deliver exceptional guest experiences during evening hours. This flexible role offers part-time and full-time opportunities with competitive pay and growth potential. Enjoy Austin's vibrant nightlife while building your career in a supportive environment.
Responsibilities
- Manage front desk operations during evening shifts with precision
- Handle guest check-ins/check-outs using advanced booking systems
- Coordinate with housekeeping and security teams for seamless operations
- Resolve guest inquiries and concerns with exceptional service
- Monitor facility security and safety protocols
- Process payments and maintain accurate financial records
- Prepare daily shift reports for management review
Qualifications
- Minimum 1 year customer service or hospitality experience
- Flexible availability including weekends and holidays
- Proficiency with reservation systems (Opera, Fidelio)
- Strong conflict resolution and communication skills
- Valid Texas driver's license (if required for errands)
- Basic knowledge of local Austin attractions
- Ability to work independently with minimal supervision
- High school diploma or equivalent