Job Description
Join our dynamic hospitality team at the heart of Manhattan! We're seeking passionate Evening Team Members to deliver exceptional guest experiences during our peak evening hours. This role offers flexible scheduling, competitive pay, and opportunities for advancement within our growing luxury hotel chain. Perfect for students, career changers, or those seeking supplemental income in NYC's vibrant hospitality scene.
Responsibilities
- Deliver exceptional guest service during evening operations
- Manage check-in/check-out procedures for arriving and departing guests
- Handle guest inquiries and resolve service issues promptly
- Process payments and maintain accurate financial records
- Coordinate with housekeeping and security teams for seamless operations
- Prepare nightly reports and maintain lobby areas to brand standards
- Assist with special events and VIP guest arrangements
Qualifications
- Minimum 1 year customer service or hospitality experience
- Flexible availability including weekends and holidays
- Strong communication and problem-solving skills
- Ability to work efficiently in fast-paced environments
- Basic computer proficiency with reservation systems
- Professional appearance and demeanor
- Valid New York State driver's license preferred
- Ability to stand/walk for extended periods