Job Description
Join our dynamic team at Urban Hospitality Group as an Evening Operations Coordinator! This flexible role offers the perfect blend of structured responsibilities and adaptable scheduling, ideal for students, parents, or professionals seeking evening work. Enjoy competitive compensation, comprehensive training, and a vibrant work environment in Chicago's thriving hospitality sector.
Responsibilities
- Manage guest check-ins and check-out procedures with precision
- Coordinate evening staff schedules and shift handovers
- Handle billing inquiries and payment processing
- Ensure facility security and operational readiness overnight
- Resolve guest issues promptly and professionally
- Prepare daily operational reports for management
Qualifications
- High school diploma or equivalent; college preferred
- Minimum 1 year customer service experience
- Strong organizational and multitasking abilities
- Excellent communication and problem-solving skills
- Flexible availability including evenings and weekends
- Basic proficiency with reservation systems
- Valid Illinois driver's license (if applicable)