Job Description
Join our award-winning downtown Columbus team as an Evening Guest Services Specialist! We're seeking vibrant individuals to deliver exceptional guest experiences during our peak evening hours. This flexible part-time role offers competitive pay, dynamic work environment, and opportunities for advancement. Perfect for students, parents, or professionals seeking supplemental income with evening availability.
Enjoy complimentary meals during shifts, employee discounts, and a supportive team culture. Training provided – no hospitality experience required! Our location offers easy public transit access and free parking for evening staff.
Responsibilities
- Provide exceptional customer service to evening guests at reception and common areas
- Manage check-in/check-out processes efficiently using our digital systems
- Respond to guest inquiries and resolve issues promptly
- Monitor facility security and safety protocols during evening hours
- Coordinate with overnight staff for seamless service transitions
- Maintain cleanliness and organization of public spaces
- Process payments and handle cash/credit transactions accurately
Qualifications
- Evening/weekend availability (4:00 PM - 12:00 AM shifts)
- Strong communication and interpersonal skills
- Basic computer proficiency and comfort with digital systems
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent
- Positive attitude and problem-solving mindset
- Reliable transportation to downtown Columbus location
- No prior experience required – comprehensive training provided