Job Description
Join our dynamic team at Fort Worth Hospitality Group as an Evening Guest Service Agent! We're seeking energetic professionals to deliver exceptional guest experiences during evening hours. This part-time role offers flexible scheduling, competitive compensation, and opportunities for growth in the hospitality industry. If you're passionate about customer service and thrive in fast-paced environments, we encourage you to apply today.
Responsibilities
- Check in/out guests efficiently using property management systems
- Address guest inquiries and resolve concerns promptly
- Process payments and manage cash drawer operations
- Coordinate with housekeeping and maintenance teams
- Monitor security protocols and report suspicious activities
- Prepare daily reports and maintain accurate records
Qualifications
- Previous customer service or hospitality experience preferred
- Strong communication and interpersonal skills
- Ability to multitask in high-pressure situations
- Basic computer proficiency with reservation systems
- Flexible availability including weekends and holidays
- Valid Texas driver's license (if applicable to role)