Job Description
Join our dynamic Memphis team as an Evening Customer Service Specialist! We're seeking friendly, energetic professionals to deliver exceptional guest experiences during our peak evening hours. This flexible part-time role offers competitive pay, a vibrant work environment, and opportunities for growth. Perfect for students, second-job seekers, or those seeking evening schedules. Apply today and become part of Memphis' premier hospitality experience!
Responsibilities
- Provide outstanding customer service via phone, email, and in-person interactions
- Manage reservations and bookings with precision and attention to detail
- Resolve guest inquiries and concerns efficiently while maintaining professionalism
- Process transactions accurately using our POS system
- Collaborate with evening staff to ensure seamless operations
- Uphold brand standards and cleanliness protocols
- Assist with inventory management and stock replenishment
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (4 PM - 11 PM) weekends and holidays
- Basic proficiency with POS systems and Microsoft Office
- Excellent problem-solving abilities
- Positive attitude and team-oriented mindset
- Reliable transportation to Beale Street location