Job Description
Join our vibrant community team as a Part-Time Evening Customer Service Specialist! We're seeking enthusiastic individuals to provide exceptional support during our peak evening hours. This role offers flexible scheduling, competitive pay, and the opportunity to make a meaningful impact in Kansas City. Perfect for students, parents, or anyone seeking evening work with growth potential.
Responsibilities
- Deliver outstanding customer service via phone, email, and in-person interactions
- Manage event registrations and program inquiries during evening hours
- Process payments and maintain accurate financial records
- Coordinate facility access and safety protocols for evening events
- Assist with community outreach initiatives and promotional activities
- Collaborate with day staff to ensure seamless service continuity
- Contribute to a welcoming, inclusive environment for all visitors
Qualifications
- High school diploma or equivalent required
- Minimum 1 year customer service experience preferred
- Strong communication and interpersonal skills
- Proficiency with basic office software and POS systems
- Ability to work independently with minimal supervision
- Flexibility to work evenings and weekends as needed
- Valid driver's license and reliable transportation
- First Aid/CPR certification a plus