Job Description
Join our vibrant team at Downtown Dallas Hospitality Group as an Evening Guest Associate! We're seeking enthusiastic individuals to deliver exceptional customer service in a dynamic environment. Perfect for students or career starters seeking flexible evening hours. Enjoy competitive pay, training opportunities, and a supportive team culture in the heart of Dallas.
Responsibilities
- Greet and assist guests with check-in/out procedures
- Manage reservations and handle inquiries via phone/digital channels
- Process payments and maintain accurate transaction records
- Prepare and maintain clean, welcoming public areas
- Collaborate with team members to ensure seamless operations
- Resolve guest concerns with professionalism and empathy
- Adhere to safety and security protocols
Qualifications
- High school diploma or equivalent (students welcome)
- Excellent communication and interpersonal skills
- Basic computer proficiency (POS systems preferred)
- Strong attention to detail and organizational abilities
- Ability to work evenings, weekends, and holidays
- Previous customer service experience preferred
- Positive attitude and teamwork mindset
- Must be 18+ years old