Job Description
Are you looking for a rewarding evening schedule with immediate weekly pay? Apex Support Solutions is currently hiring Evening Customer Support Specialists in New York, NY. We are a growing team dedicated to providing exceptional service to our clients, and we are looking for motivated individuals to join our evening shift.
This is an ideal opportunity for students and professionals seeking flexible hours. We value your time and offer a supportive work environment where your growth matters.
Why Join Us?
- Weekly Paychecks: Get paid every week for your hard work.
- Flexible Scheduling: Choose shifts that fit your lifestyle.
- No Experience Required: We provide comprehensive on-the-job training.
Take the next step in your career today by applying for this exciting part-time role.
Responsibilities
- Assist customers with inquiries via phone, email, and live chat during evening hours.
- Resolve complex issues and complaints with a focus on customer satisfaction.
- Document all interactions accurately in the CRM database.
- Collaborate with the morning support team to ensure seamless service transitions.
- Maintain a professional and positive demeanor at all times.
- Identify trends in customer feedback and relay them to management.
Qualifications
- High school diploma or equivalent (Bachelor’s degree preferred).
- Strong verbal and written communication skills.
- Basic computer proficiency and typing speed of 40+ WPM.
- Reliable internet connection and home office setup (remote option available).
- Ability to work evenings (e.g., 4:00 PM - 12:00 AM) on a set schedule.