Job Description
Are you looking for a flexible evening part-time job in Houston, TX? Metro Customer Care Hub is actively hiring entry-level professionals to join our dynamic team. We pride ourselves on providing top-tier support to our clients and offer a competitive hourly rate along with a comprehensive benefits package.
This is a fantastic opportunity for students, parents, or anyone seeking a stable second shift role. You will be the face of our company, ensuring our customers receive the assistance they need in a professional and friendly manner.
Responsibilities
- Manage a high volume of inbound customer calls and emails during evening hours.
- Accurately input customer information and update records in our database systems.
- Resolve customer inquiries and complaints with patience and efficiency.
- Assist with basic data analysis and report generation.
- Collaborate with the morning shift team to ensure continuity of service.
- Maintain a professional appearance and demeanor in a remote or office setting.
Qualifications
- High school diploma or GED required.
- Basic computer skills and typing proficiency.
- Must be available to work 4:00 PM to 10:00 PM, Monday through Friday.
- Strong written and verbal communication skills.
- Reliable internet connection is mandatory for remote candidates.
- Ability to work independently with minimal supervision.