Job Description
Join our dynamic team as an Evening Customer Service Specialist and become the heart of our community operations! We're seeking passionate individuals to deliver exceptional service during our busiest evening hours. This flexible part-time role offers competitive pay and the opportunity to make a meaningful impact while maintaining work-life balance. Perfect for students, parents, or anyone seeking a rewarding evening schedule.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism and empathy
- Process transactions accurately using POS systems while maintaining security protocols
- Assist with event setup and breakdown during evening community programs
- Manage inventory and stock shelves to ensure product availability
- Collaborate with team members to resolve service issues efficiently
- Maintain clean and organized customer areas throughout shift
- Document customer feedback and service metrics for continuous improvement
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work independently with minimal supervision
- Basic math and computer literacy skills
- Flexible availability between 4 PM - 10 PM (including weekends)
- Valid Kansas driver's license if transportation required
- Positive attitude and problem-solving mindset