Job Description
Join our vibrant team at Minneapolis Retail Solutions and transform your evenings into rewarding experiences! We're seeking dynamic Evening Customer Service Specialists to deliver exceptional service while our city sleeps. Enjoy competitive pay, flexible scheduling, and a supportive culture that values work-life balance. Perfect for students, parents, or anyone seeking a fulfilling part-time role with growth opportunities. Why you'll love it:
- No early mornings – shift typically 3 PM-11 PM
- Weekend availability required (Fri/Sat/Sun)
- Free parking and transit reimbursement
- Employee discounts on partner services
Responsibilities
- Handle customer inquiries via phone, email, and in-person with empathy and efficiency
- Process transactions and maintain accurate sales records
- Resolve customer complaints promptly and professionally
- Collaborate with day-shift teams for seamless operations
- Assist with inventory management and merchandising
- Uphold brand standards and visual merchandising guidelines
- Participate in evening team briefings and training sessions
Qualifications
- Previous customer service or retail experience preferred
- Exceptional communication and problem-solving skills
- Ability to thrive in fast-paced evening environments
- Strong attention to detail and organizational skills
- Basic proficiency with POS systems and Microsoft Office
- Flexible schedule with weekend availability mandatory
- Positive attitude and team-oriented mindset
- Must be 18+ with reliable transportation