Job Description
Join our dynamic team as an Evening Customer Service Specialist at Urban Solutions Inc. We're urgently hiring motivated individuals to deliver exceptional customer experiences during our peak evening hours. This role offers flexible scheduling and competitive compensation in a fast-paced retail environment.
Responsibilities
- Handle customer inquiries via phone, email, and in-person with professionalism
- Process transactions accurately and maintain organized records
- Resolve customer concerns efficiently using problem-solving skills
- Support inventory management and stock replenishment
- Collaborate with team members to ensure seamless store operations
- Adhere to company policies and safety protocols
Qualifications
- High school diploma or equivalent required
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work evenings (5 PM - 11 PM) and weekends
- Basic computer proficiency and cash handling experience
- Reliable transportation and punctuality
- Positive attitude and team-oriented mindset